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Our Difference

Digital Solutions Delivered

PCCW Global have built a strong reputation as a trusted partner to Service Providers around the world – from Tier 1 global carriers to regional ISPs and mobile operators – supporting them with flexible and scalable next generation network solutions.

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An expert partner for global connectivity

Our experts are on the ground in over 40 cities around the world – offering 24/7 support to our customers, anticipating their needs and working tirelessly to help them communicate successfully.

We are very pleased to have a trusted global partner with such a dedicated and professional team that provides excellent real-time support.

Abdul Aziz Alosami, Undersecretary of Ministry of Communications in Kuwait
  • Our extensive and resilient global infrastructure combined with a personal and responsive customer service ensures that you can rely on PCCW Global to deliver robust communication solutions tailored to your business
  • You’ll have a single point of contact at PCCW Global from the moment you order, from installation to problem diagnosis and resolution.
  • Our responsiveness in emergency restoration planning ensures minimal disruption and fast resolution for large-scale international outages caused by natural disasters or cable breaks.

It’s this personal approach to global communications that makes it easy for any business to work with us.

We’ll make the complex, simple

The communication needs of businesses are becoming increasingly complex. They require flexible solutions that can provide robust connectivity across geographical boundaries, facilitate expansion into high growth and challenging environments, or support the enabling of big-data analysis and high speed transactions. At PCCW Global, we’re delivering straightforward, scalable solutions to solve complex communications challenges, so you don’t have to.

 Delivering straightforward, scalable solutions to solve complex communications challenges.

Whether it’s providing cost effective, high speed connectivity, or access to flexible and scalable computing resources – everything we do is tailored to facilitating business growth for our customers without the burden of increased complexity.

We understand the importance of delivering a reliable and complete end-to-end solution and have a wealth of experience in the implementation of complex IT and telecommunications infrastructure projects for multinational corporations.

PCCW Group boasts some 3,000 technical experts and 100 certified project management professionals. In addition, PCCW Global is renowned for high-quality deliverables and we have established our quality control systems based on ISO 9001 and ISO 9002 accreditation.

We'll ensure we deliver smarter solutions for you

With one of the largest private IP backbones worldwide, we’re pioneering the next generation IP-based networks. Our IPX-compliant network provides an optimal voice platform for service providers globally, and supports the development and global delivery of new cutting edge IP-based services such as HD Video Calling.

 Continuing to help shape the future of IPX and other cutting edge technologies.

  • With more than 40 truly international VoIPX direct destinations, our IPX network enables local in country access across the globe without any use of Internet or long distance interconnections, including in the hardest to reach areas.
  • We are now the largest VoIPX local access provider in Africa, ensuring Africa is the market with the most voice over IPX on-net destinations in the world.
  • As an active member of the GSMA Forum and I3 Forum, we are continuing to help shape the future of IPX and other cutting edge technologies in some of the most diverse markets worldwide.

Our collaborative working practices across our global organisation ensures that we are continually pushing the boundaries and building on next generation technology to deliver solutions that are smarter, more intuitive, more flexible and more scalable than ever before.

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