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HD Video Communications Services

High Definition (HD) Video offers a level of quality that can really change how an organisation communicates and bring employees, customers and partners closer together. PCCW Global has committed to innovating in HD video to make each conversation purposeful, meaningful and productive. 

HD video doesn’t have to be expensive. Our hosted Video as Service solutions can be easily integrated into existing equipment to deliver a high quality, cost effective pay-as-you-use solution.

Connecting by eye contact and seeing body language enables collaboration across cultures that cannot be achieved by text or audio.

New Productivity

Enterprises around the globe can connect with employees and customers through both HD video calling and conferencing. High quality video makes it easy for employees to immediately collaborate no matter where they are around the globe. Low latency HD video makes it feel like you are in the room and global business can be conducted without the time or cost of getting on an airplane.    

As Easy As Picking Up the Phone

PCCW Global’s innovations in HD Video Calling have made HD video something that is as familiar and as easy as making a traditional voice call. An employee can simply dial the number of another HD video user in their organisation or abroad and connect a HD video call with no set time or conference bridge. This makes HD Video Calling an immediate way to connect with HD video.

Guaranteed End User Experience

PCCW Global offers enterprise-class HD Video Calling and HD Video Conferencing with the security and resiliency that customers can rely on. We prioritize jitter-sensitive HD video traffic to ensure that the quality of the end user experience is never diminished.  


As video becomes an increasingly important communications tool for enterprises, PCCW Global has focused on making HD video easy to use and accessible. It has shaped every aspect of our HD video service offering with the end user in mind.

A Single Network

PCCW Global uses a single network to deliver to HD video, voice and IT applications, keeping deployments simple and effective for the enterprise. From the endpoint to the network, PCCW Global keeps HD video simple for your organisation.

Carrier-Grade Service

We offer an enterprise class of service that has guarantees around security, reliability and QoS. Our HD video services are trusted by global organisations and relied on to deliver high quality end user experience. Our solutions are accessible from any HD device be it rooms systems, desktop system PCs or mobiles.

Rich Communications

PCCW Global is the single point of contact you need from network to hardware to make HD Video Calling and HD Video Conferencing a part of your organisation. We have developed these services to give enterprises a rich communications experience that drives productivity and allows employees and customers to work closely together and collaborate. We provide services over our secure global IP network that allow us to deliver the QoS required from any location around the globe.

 

Collaboration

HD video allows your employees to collaborate and connect using high quality video communications. They can share ideas and make decisions without meeting in-person quickly and directly using PCCW Global’s communications infrastructure.

Reduced Travel Costs

HD video allows you reduce the amount of air travel your employees require to meet in-person around the globe. Meetings can be held via HD Video Conference or they can connect person-to-person with HD Video Calling. Using HD video employees can connect and collaborate without booking a flight.

Designed for the User

We designed our HD video services with the end user in mind. We deliver high quality user experience that encourages employees to use the service. With our HD Video Calling Service, the convenience of picking up the phone and connecting via HD video becomes a preferred method of communicating because it is simple and easy.

HD Video Calling allows enterprise customers to make point-to-point seamless video calls with a managed class of service and guaranteed video quality from endpoint-to-endpoint.  

Features

  • Inter and intra-company HDVC calls
  • A wide range of different endpoints available with options for rental or purchase – from room systems to video phones.
  • Access available via HD ready mobile/handheld devices
  • Access to PCCW Global’s platform around the world using video/voice through corporate network, Internet and other IP transport

Specifications

  • Choices of different brands and models for your business requirements
  • HD display and camera resolution of up to 1080p
  • Supports H.323 or SIP and backward compatible with Standard Definition (SD) VC equipment
  • Minimum of 1Mbps per call for HD pictures (2Mbps recommended)
  • 10/100/1000 BaseT Ethernet interface connected to MPLS/IP network
  • Deployment scale ranging from desktop HDVC to conference room suite

PCCW Global Hosted HD Video Conferencing allows end users a high quality video conferencing experience in multiple locations globally using a variety of access technologies including mobile. PCCW Global’s worldwide footprint enables you to conduct point-to-point or multi-party video conferencing around the world.

Features

  • A feature-rich hosted platform up to 10-party conferencing
  • Inter-company HDVC communications
  • Fully hosted service on a pay-per-use basis. No upfront capex. Rapid deployment
  • A wide range of different endpoints available with options for rental or purchase – from room systems to video phones
  • Access available via HD ready mobile/handheld devices
  • Access to PCCW Global’s platform around the world using video/voice through corporate network, Internet and other IP transport

Specifications

Bandwidth

  • Supports up to 4Mbps for each VC connection
  • Suggested minimum bandwidth for HD conference is 1Mbps (full duplex)

Video resolution

  • From QCIF to 1080p
  • iCIF and iSIF
  • 4:3 and 16:9 aspect ratios

Conference layout

  • Continuous Presence (CP) or Voice Activated (VA)

Supported video formats

  • H.261, H.263, H.263+, H.263++ and H.264

Supported audio formats

  • G.711, G.722, G.722.1, G.723.1, G.728, G.729, MPEG-4 AAC-LC, MPEG-4 AAC-LD, Polycom Siren 14TM/G.722.1 Annex C

 

Available Downloads

HD Video Communication Solutions Factsheet

Download our HD Video Communication factsheet here.

Available Downloads

High-Definition Video Calling Whitepaper

Download High-Definition Video Calling: Driving the Next Evolution in Video Communications now

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