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Middle East

We serve the international connectivity needs of enterprise and wholesale customers in more than 50 Middle Eastern cities from a suite of satellite, fibre and MPLS VPN solutions.

Award Winning Service

PCCW Global has been awarded “Best International Wholesale Carrier” honours in the Telecoms World Middle East awards in 2011, 2012, 2013, 2014, 2015 and 2016. These achievements reflect demonstration of a thorough understanding of the industry dynamics at play in the Middle East region, where telecoms ministers, plus CEOs of incumbent operators and MNCs alike have praised our service performance – and notably our track record of speedy remedial response during times of crisis.

PCCW Global named Best International Wholesale Carrier for Sixth Consecutive Year at the Telecoms World Awards Middle East.

Established Relationships

PCCW Global’s office in Dubai represents a presence built on cultural knowledge and technical creativity via a series of strategic alliance agreements and relationships with regional carriers.

PCCW Global has signed strategic alliance agreements with ITC and GBI, providing unrivalled access to Iraq and Kurdistan, while similar agreements have been put into place with SITC and STC in Saudi Arabia. Our expansion throughout Gulf Co-operation Council states has been achieved via capacity transit agreements with the Zain Group among others. We also work with local partner organizations that provide our services under “white label” agreements, which has resulted in a wider range of services being offered to the enterprise market.

Broad Coverage

Countries served include Saudi Arabia, the United Arab Emirates, Egypt, Bahrain, Kuwait, Lebanon and areas of North Africa, with live video broadcasting services extended into the African and North American continents.

We are also working diligently to become the largest provider in Iraq, Afghanistan and other emerging markets by working with incumbents and governments to integrate capabilities, especially for landlocked geographies.

Integrated Fibre and Satellite Capabilities

PCCW Global has been providing satellite services in the Middle East for more than a decade in conjunction with on-the-ground partners. Such services – seamlessly integrated with MPLS, IPLC, IEPL and IP offerings and are provided on both C and KU bands connecting to our teleports in Europe, Asia and Africa.

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Contact Us

For customer support queries click here

For regional contacts or to send us a message click here

Or call us now directly on +971 (0) 4 446 7480