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Unified Communications

Work and collaborate more effectively—from anywhere.

Unified Communications (UC) and Collaboration services are transforming the way both large and small businesses communicate. Employees expect greater levels of collaboration and flexibility across multiple devices from multiple locations. Different segments of UC users such as executives, collaborating teams or teleworkers are increasingly looking for a set of features that can be tailored to meet their specific needs.

Significant market opportunity for service providers

UC is a rapidly growing market presenting a significant opportunity for resellers addressing both the SME and large enterprise market. Although have been the fastest to adopt UC with growth rates of 20-25% p.a., larger organisations with over 1k employees are today the quickest to adopt the service with growth rates of 45% p.a.

Global UCaaS to grow 30% CAGR to be an $18 billion business by 2019*

With the majority of organisations either adopting or planning to adopt, the opportunity to drive new UC business has never been greater.

*The Unified Communications Market Transformation to the Cloud – Gartner 2015

Remove complexity and risk and deploy services quickly

Developing your own UC services can be complex, risky and expensive. Advances in Cloud-based services have streamlined the delivery of UC, allowing service providers and resellers to enter the market quickly with up to date feature-rich services that benefit from integrated management systems and a pay-as-you-use commercial model.

Build your customer base, expand your geographic footprint, grow your business

Our fully-managed and hosted UC services help partners, expand their capabilities and rapidly deploy service in hours, instead of months across global markets.

As the creation, delivery and management of communication services are all located in the Cloud, our partners can quickly respond to new customer demands and compete on service agility.

nTwine - UCaaS

A complete, integrated, easy to use solution for voice, video and collaboration services.

Delivered via the cloud, it gives service providers and resellers all the tools required to meet new enterprise demands, improve their productivity, reduce costs and completely transform their communications without the need for large upfront investments….more

High Definition Video Collaboration

Collaborating in HD video provides an extremely rich, real-time face-to-face experience that drives clearer communication and better decision making. PCCW Global has focused on making HD video easy to use and accessible. Our HD Video Services offer service providers the ability to deliver secure, private QOS-assured HD Video Calling and HD Video Conferencing to their Enterprise customers... more

Global Inbound Services

Our International Toll-free (ITF), Universal International Freephone Number (UIFN) and Local Number Service (LNS) help your customers expand services into new markets at low cost... more

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