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International Voice Termination

Multiple global interconnections and a robust IPX/MPLS/IP/TDM network makes PCCW Global the ideal choice for international carriers, mobile operators and retail service providers looking for high quality worldwide voice termination.

Direct Connections to the World’s Leading Carriers

Our capability is served by international and domestic gateway switches worldwide facilitating resilient and direct connections to leading carriers.

Enjoy the cost and network efficiency benefits derived from single connection deployments for voice, data application over our global MPLS backbone.

Latest Softswitch and Gateway Technologies

Utilization of the latest softswitch, session border controller and media gateway technologies means our customers enjoy the cost and network efficiency benefits derived from single connection deployments for voice, data application over our global MPLS backbone.

We deploy a sophisticated automated routing mechanism that prevents delays or manual intervention. We have also implemented state-of-the-art automated testing equipment to ensure that service levels meet or exceed industry standards. This includes regular testing of our CLI-guaranteed routes via carefully-selected partners.

Termination via 300 International Operators

We offer guaranteed delivery of premium services, CLI, roaming and fax through direct connections to a growing list of more than 300 carriers and international operators for top-quality termination.

 

  • Extensive and globally accessible network in Africa, Americas, Asia Pacific, Europe and the Middle East
  • High quality voice termination to anywhere in the world
  • Direct access and redundant connections to the world’s leading carriers
  • Single connection for voice, data application and value added services over our sophisticated technology agnostic Global MPLS backbone

Features

  • Full interoperability between supported protocols
  • Carrier-grade media gateways at high-availability “carrier hotels” in Singapore, London, Frankfurt, Hong Kong, Los Angeles, New York, Belgium and South Africa
  • Guaranteed delivery of Premium Services, CLI, roaming and fax through direct connections to a growing list of more than 300 carriers and international operators for top-quality termination
  • Price-sensitive termination for Standard Service through more than 400 interconnected carriers and niche operators
  • Dynamic call-routing changes ensure price and performance benefits are passed on to customers as swiftly as possible
  • 24/7 network management, surveillance and maintenance by PCCW Global’s Voice Network Operation Centre (VNOC)
  • Round-the-clock support is provided by our multilingual voice specialists
  • Proactive call and network monitoring to identify and restore potential problems to minimise user impact

Specifications

  • A geographically-resilient class 4 network based on state-of-the-art softswitches in Hong Kong, Singapore, Brussels, Gosselies,Washington D.C. and Ashburn
  • Supports IPX (FE/GE, SIP/SIP-I), IP(VoIP/FE/GE, SIP-I/SIP) and TDM (E1/T1/DS3/STM-1/OC3, ANSI/ITU/ ETSI/Hong Kong ISUP, ANSI/ETSI PRI) network access
  • NGN enabled remote switching to keep regional traffic within the same region
  • Round-the-clock support is provided by our multilingual voice specialists

IPX Service

Fully compliant packet voice routing service delivered through the PCCW Global IPX network with guaranteed own direct connects or direct connects of partners’ IPX networks.

Platinum Plus Service

High quality centric termination to suit Tier-1 carrier and especially mobile operators seeking guaranteed CLI, roaming service and fax.


Premium Service

Quality centric termination to suit retail customers seeking guaranteed CLI.


Standard Service

Price-sensitive termination for international voice carriers seeking best combination of cost and service quality.

Contact Us

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