Awards
When the industry recognises our hard work, it inspires us to work even harder and achieve even more
 

Global Recognition

Our commitment to customer service and achievements in global connectivity haven’t gone unnoticed by our industry peers or technology panels. As a result we’re proud to have won several prestigious industry awards. For more information on our awards please visit our news pages.

CAHK STAR Award:

  • Best International Carrier 2019
  • Digital Transformation Award 2019
  • Innovative International Carrier 2018
  • Best International Carrier – Silver 2016

Telecoms World Awards Middle East:

  • Virtualization & Cloud Infrastructure Award 2019
  • Best International Wholesale Carrier 2011 – 2017
  • Best International Wholesale Carrier Finalist 2010
  • Best Managed Services 2007 & 2009
  • Best Managed Services Finalist 2008
  • Best Customer Care Finalist 2008

GCCM Awards:

  • Best Subsea Cable Consortium 2020
  • Best Global Network 2020
  • Best Cloud Innovative Operator 2019
  • Best Volte Service Provider 2018
  • Unified Communication Online 2018
  • Unified Communications Provider 2017

Telecom Asia Awards:

  • Most Innovative Customer Service Project 2019

MEF Awards:

  • Best Wholesale Service Provider – Global 2015, 2016, 2017, 2018 & 2019
  • PoC Award: MEF 3.0 Service Automated Commerce Implementation 2019
  • PoC Award: Service Assurance Implementation 2019
  • Wholesale Service Provider of the Year – APAC 2014
  • Best Asian Wholesale Carrier Finalist 2014
  • Best Technology Innovation Finalist 2014
  • Best Global Wholesale Ethernet Service 2013
  • Best Carrier Ethernet Business Application Finalist 2013
  • Service Provider of the Year Finalist 2013
  • Best Marketing Finalist 2013
  • Best Wholesale Ethernet Service Finalist 2011
  • Regional Service Provider of the Year Finalist 2011
  • Regional Service Provider of the Year Finalist 2011
  • Services Innovation Award 2006, 2007 & 2008
  • Service Provider of the Year 2005,2006 & 2007

World Communication Awards:

  • Smart Cities Award 2019
  • Industry Executive of the Year 2018
  • Digital Lifestyle Award 2018
  • The Moving Pictures Award 2017
  • Best Wholesale Operator Finalist 2017
  • Users Choice 2016
  • Innovation Award 2015 & 2016
  • Users Choice Finalist 2014
  • Best Wholesale Carrier Award Finalist 2013
  • The Alireza Mahmoodshahi Technology Foresight Award
  • Finalist 2011
  • Best Global Operator Finalist 2010
  • Top 10 Users’ Choice 2009
  • Best Managed Services 2008
  • Best Managed Services Finalist 2006 & 2009
  • Best Project Management Finalist 2007
  • Best National / Regional Operator 2006

Global Carrier Awards:

  • Best Blockchain Initiative 2020
  • Wholesale Innovation Disruptor of the Year 2020
  • Best Asian Project 2019
  • Best CSR Initiative 2019
  • Best Subsea Innovation 2018
  • Best Voice Innovation – Emerging market 2018
  • Best Data Service Innovation – Emerging Markets 2017
  • Best Anti-Fraud Innovation Finalist 2017
  • Best Unified Communications Innovation 2016
  • Best North American Project 2015
  • Best Voice Service Innovation – Emerging Marketing 2015
  • Best African Wholesale Carrier Finalist 2015
  • Best Global Wholesale Carrier Voice Finalist 2015
  • Best Strategic Acquisition Finalist 2015
  • Executive of the Year for Industry Contribution – Marc Halbfinger 2014
  • Best Asian Wholesale Carrier Finalist 2014
  • Best Technology Innovation Finalist 2014
  • TSF Corporate Social Responsibility 2013
  • Best African Wholesale Carrier Finalist 2013
  • Best Marketing Team Finalist 2013
  • Best Global Wholesale Carrier Finalist 2012

Carriers World Awards:

  • Best Platform Initiative Award 2018
  • Technology Innovation Award 2016

Capacity Africa Carrier Awards:

  • Best Anti-Fraud Initiative 2017
  • Best West African Wholesale Carrier 2016

Telecom Review:

  • Best Global Carrier 2019
  • Best Smart City Platform 2019
  • Best International Wholesale Operator 2017
  • Best Asian Wholesale Operator 2016
  • Best African Wholesale Operator 2015
  • Best Asian Wholesale Operator 2015
  • Best African Wholesale Operator 2014
  • Best Asian Wholesale Operator 2014
  • Best Submarine Cable Operator 2013

Asia Communication Awards:

  • Project of the Year 2017
  • Wholesale Operator of the Year Finalist 2014
  • Best Operator Finalist 2011
  • Best Wholesale Operator Finalist 2011

AfricaCom Awards:

  • Most Innovative Product or Service Award 2020
  • Outstanding Data Management or Analytics Solution Finalist 2017
  • Fintech Innovation Award Finalist 2017
  • Best Network Improvement Award 2016
  • Best Cost Efficiency Solution Award 2015
  • Best Pan African Initiative Finalist 2014
  • Breakthrough LTE Development Finalist 2014
  • Best Pan-African Initiative Finalist 2013
  • Best Innovative Service Finalist 2013
  • Best innovative Service Finalist 2008

Global Telecom Business Innovation Awards:

  • Customer Service Innovation Award 2016
  • Business Service Innovation Award 2015 — Global
  • Network Threat Identification for Enterprises

TV Connect Global Industry Awards:

  • Customer Service Innovation Award 2016
  • Best Smart Home Device or Service Finalist 2016

Frost & Sullivan Award:

  • Customer Value Leadership Award 2015 (Award Report)

Total Telecom Africa Awards:

  • Innovation Award Finalist 2015
  • Satellite Operator of the Year Finalist 2015

European Commission:

  • New Success Finalist – Crypteia Networks 2014

SAMENA Telecommunications Council:

  • Best Satellite Services in the SAMENA Region Finalist 2013

Shared Services and Outsourcing Awards Asia:

  • Excellence in Customer Service Finalist 2013

Gartner:

  • Best International Leased Line Provider 2004, 2005, 2007, 2008 & 2009
  • Best International Ethernet 2008 & 2009
  • Besy Local Frame Relay 2005 & 2007

Computerworld HK Awards:

  • Best Data and Telecom Services Provider Award 2007, 2008, 2009, 2010 & 2011
  • Best Managed Security Services Award 2007, 2008, 2009, 2010 & 2011
  • Best Managed Services 2007, 2008 & 2009
  • Telecom Managed Service 2006 & 2007
  • Hosting & Managed Services 2005
  • Data And Telecommunications Provider 2005

HKQAA 25th Anniversary Recognition Programme:

  • Outstanding Organisation with Comprehensive Management Systems

Other Awards:

PC Market

  • Best Cross Border Connectivity Service Provider 2009

Gartner’s 2010 APAC end-user survey* evaluation:

  • Best International Leased Lines: A strong leader: Top scores for performance, support, installation and repairs, range of options and reliability (high score).
  • Best International Ethernet: A clear leader: Top scores for reliability, performance, support, installation and repairs and pricing.

*2010 was the last year in which this survey was conducted by Gartner.

Quality systems & service certifications:

  • 1st Q Mark-accredited telecoms operator in Hong Kong
  • HKQAA-5S
  • ISO9001:2015 (CC374 | FS 640459)
  • ISO20000-1:2011 (ITMS 621740)
  • ISO27001:2013 (CC3438 | IS 680383| IS 621739)
  • ISO50001:2011 (ENMS 640460)
  • TL9000 R6.0/R5.5-V (CC2749)
  • MEF 2.0 100G Certification – DES E-Access
  • MEF 2.0 100G Certification – DES E-Line