Senior UCaaS Solutions Consultant

January 2, 2020

PCCW Global is looking for a Senior UCaaS Solutions Consultant in the Reading or London office in the UK. The main responsibilities for this role include:

Roles and Responsibilities:

  • Operate in key technology areas: UCaaS (Unified Communications as a Service); Security Services (CyberGuard portfolio of Firewall, anti-DDOS and Threat Management Services); and Cloud computing including IaaS, PaaS and SaaS over Public, Private and Hybrid cloud deployments
  • In collaboration with the sales teams achieve or exceed the yearly revenue target assigned to the MSDS organization
  • Timely delivery of technical solutions matched to customer needs, both in formal documentation and verbally
  • Collect customer requirements and manage expectations appropriately
  • Liaise with internal teams on solutions customizations and support
  • Timely delivery of technical solutions recommendations, justifications and costing.
  • Engagement in discussions related to feasibility, qualification, and prioritization of pipeline opportunities
  • Continue to learn and develop in: SD-WAN & optimization; Intelligent WAN automation; and Cloud platforms & technologies


  • Experience in solution selling, understanding customer requirements and capable of managing customer expectations
  • Experience in complex & global hosted IP PBX solution design including unified communications, video conferencing, voice recording systems, etc.
  • Complex unified communication migration and implementation experience
  • LDAP and Active Directory integration to Unified Communications systems
  • Knowledge in global voice regulatory requirements
  • Experience in Trading voice systems is preferable
  • CCIE voice certification preferable
  • CCIE security certification preferable
  • Broadsoft certification preferable

Join the PCCW Global team

Attractive salary and fringe benefits will be offered to the successful candidate. To apply, please provide:

  • your full resume
  • available date / notice period
  • present and expected salary

Resumes without current and expected salary will NOT be considered. Applicants not invited for interview within one month from the posting date may consider their applications unsuccessful.