PCCW Global and ASIX-Afghanistan restored 16 major circuits of Intelsat IS-4 satellite
HONG KONG / KABUL, April 7, 2010 – PCCW Global, a subsidiary of Hong Kong’s premier telecommunications provider PCCW Limited, together with ASIX-Afghanistan, an international satellite and radio communications solutions provider in Afghanistan, deployed a disaster recovery team to successfully restore traffic following a major anomaly of Intelsat IS-4 satellite earlier.
The PCCW Global team, composed of system engineers, network engineers and Network Operations Center (NOC) staff, reviewed the satellite link design to determine the best network resources and acted quickly to reallocate traffic. With round-the-clock dedication and effective coordination between PCCW Global’s 24x7 NOC and ASIX-Afghanistan’s professional engineers, the circuits were reactivated within 12 hours with traffic rerouted to other satellites, allowing service to the affected customers to be effectively resumed.
Mr. Frederick Chui, Senior Vice President, EMEA, PCCW Global, said, "Our crisis management team demonstrated professional expertise and dedication in restoring the circuits for ASIX-Afghanistan’s customers effectively and efficiently. The large number of satellites in PCCW Global’s inventory allowed for creative and speedy resolution of all issues.”
Mr. Nadir Shah, Chief Executive Officer, ASIX-Afghanistan, said, “We are very impressed with PCCW Global’s professional and timely handling in that situation. PCCW Global proved to be one of the best service providers in Asia and an expert in disaster recovery. We brought back service to all our customers within 24 hours with the help of PCCW Global.”
About PCCW Limited
PCCW Limited (SEHK:0008) is the holding company of HKT Group Holdings Limited (HKT), Hong Kong’s premier telecommunications provider and a world-class player in Information and Communications Technologies. PCCW also holds a majority interest in Pacific Century Premium Developments Limited, and overseas investments including the wholly-owned UK Broadband Limited.
As the provider of Hong Kong’s first quadruple-play experience, PCCW/HKT offers a range of innovative media content and services across four platforms – fixed-line, broadband Internet access, TV and mobile. In addition, the Group meets the sophisticated needs of the local and international business community, while supporting network operators with cutting-edge technical services and handling large-scale IT outsourcing projects for public and private sector organizations. To learn more about PCCW and HKT, please visit www.pccw.com.
About PCCW Global
PCCW Global is an operating division of HKT Group Holdings Limited (HKT), which is a wholly-owned subsidiary of PCCW Limited and holds the PCCW Group’s telecoms services, media and IT solutions businesses. PCCW/HKT is Hong Kong’s premier telecommunications provider and a world-class player in Information & Communications Technologies.
With centers in Hong Kong, Herndon, Virginia in the US, London in the UK, and Dubai in the United Arab Emirates, plus teams covering the Middle East, Africa, Europe, Asia and the Americas, PCCW Global serves the voice and data needs of multinational enterprises, as well as the operational requirements of service providers. Covering more than 1,100 cities and 100 countries, the PCCW Global network supports a portfolio of integrated global communications solutions which include IP solutions, transmission solutions including fiber and satellite, managed services and solutions, and voice services. To learn more about PCCW Global, please visit www.pccwglobal.com.
About ASIX-AfghanistanASIX is a provider of premium quality and reliable telecommunication services in many parts of the world, including Afghanistan. ASIX has implemented and is currently maintaining various customer networks deployed for the purpose of Data, Voice, Video, Security, Disaster Recovery and Internet.
For more information, please contact:
Tel: +852 2883 8747
Chief Executive Officer
Tel: +93 794 708 048