PCCW Global rated Best International Leased Lines and Best International Ethernet in leading industry analyst firm’s latest survey
HONG KONG, June 21, 2010 – PCCW Global, a subsidiary of Hong Kong’s premier telecommunications provider, PCCW Limited, is rated Best International Leased Lines and Best International Ethernet in Gartner’s “User Survey: Best International Carriers in Asia/Pacific”.
Gartner Inc., the leading global IT research firm, conducted its sixth end-user carrier survey to assess the quality of international network services in the Asia Pacific region. 161 multinational companies participated in the survey. The majority of these were USA and European companies and operators located in the Asia Pacific region, as well as Asia Pacific companies. 55 per cent of these companies have networks connecting 10 or more countries or territories in Asia and 27 per cent of them have annual telecom expenditures of US$3 million or more.
The network managers of these companies rated data services based on reliability, performance, support, installation, repairs, options and pricing.
Mr. Marc Halbfinger, Chief Executive Officer of PCCW Global, said, ”We believe the results reflect the culture at PCCW Global which places a premium on assuring customer satisfaction, continuously focuses on service improvement, and maintains mature processes that have the flexibility to adapt to the ever-changing needs of each customer."
At the same time, PCCW Global has won the Best Managed Service in the Telecoms World Middle East Awards 2009 for the second time. Receiving the award is an excellent achievement as it specifically distinguishes the Middle East’s most successful and progressive leaders in the telecommunications industry.
PCCW Global is also a finalist of the Best Managed Service category and Top 10 Users Choice in the World Communications Awards 2009.
About PCCW Limited
PCCW Limited (SEHK:0008) is the holding company of HKT Group Holdings Limited (HKT), Hong Kong’s premier telecommunications provider and a world-class player in Information and Communications Technologies. PCCW also holds a majority interest in Pacific Century Premium Developments Limited, and overseas investments including the wholly-owned UK Broadband Limited.
As the provider of Hong Kong’s first quadruple-play experience, PCCW/HKT offers a range of innovative media content and services across four platforms – fixed-line, broadband Internet access, TV and mobile. In addition, the Group meets the sophisticated needs of the local and international business community, while supporting network operators with cutting-edge technical services and handling large-scale IT outsourcing projects for public and private sector organizations. To learn more about PCCW and HKT, please visit www.pccw.com.
About PCCW Global
PCCW Global is an operating division of HKT Group Holdings Limited (HKT), which is a wholly-owned subsidiary of PCCW Limited and holds the PCCW Group’s telecoms services, media and IT solutions businesses. PCCW/HKT is Hong Kong’s premier telecommunications provider and a world-class player in Information & Communications Technologies.
With centers in Hong Kong, Herndon, Virginia in the US, London in the UK, and Dubai in the United Arab Emirates, plus teams covering the Middle East, Africa, Europe, Asia and the Americas, PCCW Global serves the voice and data needs of multinational enterprises, as well as the operational requirements of service providers. Covering more than 1,100 cities and 106 countries, the PCCW Global network supports a portfolio of integrated global communications solutions which include IP solutions, transmission solutions including fiber and satellite, managed services and solutions, and voice services. To learn more about PCCW Global, please visit www.pccwglobal.com.
For more information, please contact:
Tel: +852 2883 8747