Junior IT Support Specialist
Roles & Responsibilities:
PCCW Global is looking for a Junior IT Support Specialist on a permanent, full-time basis in the London UK office.
- PCCW Global is looking for a Junior IT Support Specialist on a permanent, full-time basis in the London UK office.
- Report to the Global IT Manager and cover the EMEA regions for IT support
- Prepare inventory and deploy end-users' laptops and work stations across Europe
- Perform system administration and provide second line user support
- Be responsible for the good working of end-user IT assets in the Europe region
- Diagnose and document hardware and software problems (building a knowledge base)
- Use problem solving skills to fix immediate hardware/software problems as well as to define long-term problem solutions
- Assist the Global IT Manager to implement corporate IT projects
- Application and user account/profile administration
- Prepare relevant documentation and production changes
- Improve security on/ out the IT network
- Constant hardware/ software inventory update and maintain local system configuration
- Perform pro-active actions on all services and identify possible blocking points and bottlenecks
- Implement projects to meet requirements and standards in a timely and professional manner
- Provide skill transfers to other team members
- Perform miscellaneous job-related duties as assigned
- Act as the main onsite engineer in charge of the London UK office for all end-users
Requirements:
- Degree in Computer Science or related discipline
- Extensive knowledge of LAN/WAN technology
- Basic knowledge on Linux/Unix OS (Centos/RedHat) & Windows 2003/2008/2012 server
- Basic knowledge in open source solutions (Open LDAP, Postfix, KVM, DRDB)
- Able to provide technical solutions and alternatives from high level requirements
- Able to complete tasks in a timely manner
- Strong trouble-shooting and problem solving skills
- Proven ability to keep track of multiple tasks and projects at once
- Strong written and verbal communication in English
- Independent, mature, initiative and is able to provide high quality deliverables under tight schedules
- Ability to work effectively and accurately under pressure and to work in continually changing environments
Attractive salary and fringe benefits will be offered to the successful candidates. Please send your full resume with available date, present and expected salary to Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser.. Resumes without current and expected salary will NOT be considered.
* Applicants not invited for interview within one month from the posting date may consider their applications unsuccessful.
