Managed Firewall

Reliable, end-to-end network security

Keep your network secure with a fully managed firewall service that continuously monitors traffic and blocks unauthorised access from untrusted sources. Enforce strong network access control while protecting critical data, applications and users across your entire infrastructure.

Our Managed Firewall service combines security expertise, 24/7 monitoring and complete lifecycle management, ensuring your firewall estate remains effective, up to date and optimised against evolving threats.

Reasons to choose PCCW Global’s Managed Firewall service

Consistent protection across all sites

Secure offices, branches, data centres and remote locations under a single, unified service.

Fully managed simplicity

Remove the operational burden of deploying, managing and maintaining firewall infrastructure.

Stronger access control

Prevent unauthorised connections and enforce strict policies to protect your network and data.

Reduced risk of misconfiguration

Ensure firewalls are correctly configured and continuously updated to defend against emerging threats.

What sets our
Managed Firewall service
apart?

A single contract covering all global sites, simplifying management and procurement.

Strategically located Security Operations Centres (SOCs) delivering fast response times and regional coverage.

24/7 monitoring with real-time log analysis to identify and stop suspicious activity.

Integration with enterprise-grade technology from Fortinet for advanced, proven protection.

End-to-end lifecycle management, from deployment and configuration to updates and optimisation.

Built-in security capabilities

Our Managed Firewall service includes multiple layers of advanced protection that work together to secure your network, users and applications.

Network segmentation	Divide your server farm into secure zones, restricting unnecessary movement of traffic across your infrastructure.
Access control	Ensure only authorised users and services can access your hosted applications and websites.
Deep Packet Inspection (DPI)	Analyses the full data content of network traffic – rather than just headers – to detect hidden threats.
Application control	Identify and manage how specific applications are used across your workplace network.
Web filtering	Protect employees from malicious or inappropriate websites by controlling internet access based on content categories, reducing exposure to phishing, malware, and non-work-related content.
Antivirus & anti-malware	Continuously scan network traffic to detect and block viruses, malware and ransomware before they can reach users or spread across your workplace environment.
SD-WAN (Software-Defined Wide Area Network)	Optimise application performance by intelligently routing traffic across the most efficient network paths, while maintaining integrated security controls.
Zero Trust Network Access (ZTNA)	Enable secure access to applications based on verified user identity and device – ensuring employees can work safely from any location.
Sandboxing	Manages suspicious files in a secure, isolated environment, allowing malicious behaviour to be identified and blocked before it impacts your systems.